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Privacy Policy

Effective Date: {{privacy.effective_date}} · Last Updated: {{GENERATION_DATE}}

1. Who We Are

ADC Painting & Remodeling LLC ("we", "us") operates the website adcqualityremodeling.com and provides {{seo.niche_label}} services in {{service_area_readable}}.

2. Information We Collect

2.1 Information You Provide

  • Contact form submissions: name, phone, email, service of interest, city, message, project photos if uploaded.
  • Estimate requests: property address, desired services, preferred timing.
  • Reviews and testimonials submitted through our Site or third-party platforms.
  • Payment information collected directly by our payment processors (we do NOT store credit card numbers).

2.2 Information Collected Automatically

  • Device and browser data: IP address, browser type, operating system, referrer URL, pages viewed, time spent.
  • Cookies and similar technologies — see our Cookie Policy.
  • Analytics: {{third_parties.analytics}}.

2.3 Information from Third Parties

  • Google Business Profile (public reviews, Q&A).
  • Review platforms (Yelp, BBB, Angi, HomeAdvisor) — if you have authorized sharing.

3. How We Use Your Information

  • Respond to estimate requests and scheduling
  • Deliver and improve services
  • Send project updates via email, SMS, phone, WhatsApp (with your consent)
  • Issue invoices and process payments
  • Send warranty follow-ups and review requests
  • Comply with legal obligations (tax, insurance claims, permit records)
  • Improve our Site and marketing
  • Prevent fraud and abuse

4. Legal Basis (GDPR — EU visitors only)

  • Contract performance: to fulfill services you requested.
  • Legitimate interest: business operations, marketing, improving services.
  • Consent: for marketing emails/SMS beyond project communication.
  • Legal obligation: tax records, contractor licensing, insurance claims.

5. How We Share Your Information

We DO NOT sell your personal information. We do not sell, rent, or trade your data for money or other valuable consideration. We never have, and we never will.

We share data only with:

  • Service providers under contract (email: {{third_parties.email_provider}}; SMS: {{third_parties.sms_provider}}; web hosting: {{third_parties.hosting}}; analytics: {{third_parties.analytics}}).
  • Subcontractors who perform work on your project (they sign confidentiality agreements).
  • Payment processors (they handle card data under PCI-DSS).
  • Legal authorities when required by law (subpoena, court order, tax authority).
  • Insurance when claims are filed related to your project.

6. How Long We Keep Your Information

  • Contact form inquiries not converted to jobs: {{retention.inquiry_months}} months.
  • Completed project records: {{retention.project_years}} years ({{legal.governing_state}} contractor statute of limitations + tax requirements).
  • Email/SMS opt-outs: retained indefinitely to honor your preference.
  • Marketing cookies: {{retention.marketing_cookies_months}} months max.
  • Analytics: {{retention.analytics_months}} months (Google Analytics 4 default).

7. Your Privacy Rights

7.1 California Residents (CCPA / CPRA)

You have the right to:

  • Know what personal information we collect, use, and share
  • Delete personal information we collect
  • Correct inaccurate personal information
  • Opt out of sale/sharing (we do not sell)
  • Limit use of sensitive personal information
  • Non-discrimination for exercising rights

To exercise these rights: email [email protected] with subject "CCPA Request". We honor the Global Privacy Control (GPC) browser signal as an opt-out of sale/sharing.

7.2 EU / UK Residents (GDPR)

You have the right to:

  • Access, correct, delete, or export your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with your data protection authority

To exercise: email [email protected] with subject "GDPR Request".

7.3 All Visitors

  • Opt out of marketing emails: click "unsubscribe" in any email.
  • Opt out of SMS: reply STOP to any SMS we send.
  • Opt out of phone calls: tell us during any call.

We respond within 30 days to verifiable rights requests.

8. Cookies and Tracking

See our Cookie Policy for full detail. Summary:

  • Strictly necessary: always active (Site function, security).
  • Analytics (Google Analytics 4): activated with consent.
  • Marketing (Meta Pixel, Google Ads — if active): activated with consent.

You can manage preferences anytime via the Cookie Preferences link in our footer.

9. Children's Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it.

10. Data Security

  • HTTPS/TLS encryption for all Site traffic.
  • Access to customer data restricted to authorized personnel.
  • Payment information handled exclusively by PCI-DSS certified processors.
  • Regular security audits.
  • No storage of credit card numbers.

In case of a data breach affecting your information, we will notify you within 72 hours of detection, as required by {{legal.governing_state}} law and applicable regulations.

11. International Data Transfers

If you access our Site from outside the United States, your information is transferred to and processed in the US. By using the Site, you consent to this transfer.

12. Third-Party Services

Our Site embeds or links to:

These services have their own privacy practices. We are not responsible for their content.

13. Changes to This Policy

Material changes will be announced via a banner on our Site and (if you have opted in) via email. The "Last Updated" date reflects the most recent revision.

14. Contact — Privacy Officer

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